2020 Business Management Institute
"The Virtual Experience"

August 3-7, 2020 | BMI Virtual Campus

Registration Schedule-at-a-Glance Program and General Information Facilities Accommodations CPE Credits

 

2020 BMI - "The Virtual Experience" is awaiting you!


Program and General Information

This multi-day event, August 3-7, is designed for today’s and tomorrow’s higher education business leaders. It offers four tracks of programming for multiple career levels. Track 1 is designed for developing early-stage professionals and those new to higher education business and administration. Content for Tracks 2, 3 & 4 progresses to address the professional development needs of increasingly experienced, decision-making professionals. There are two general sessions for all attendees.

  • Tracks 1 is designed for high-potential individuals in the earlier stages of their career. The curriculum includes skills-based courses in accounting for accountants and non-accountants, presenting financial information, strategies for managing your higher-education career, employer documentation, professional presence, understanding analytics, and more. Plus, there are two afternoons with a variety of elective courses.
  • Track 2 continues with skills-based curriculum, such as budgeting, navigating audits and risk management and includes human-resource content on understanding and working with others, team building, setting expectations, and communications. Track 2 also participates in two afternoons of elective courses.
  • Track 3 is highly interactive with a focus on small group case study discussions for a significant portion of the classroom time. Regular course time includes content on leadership, managing change, organizational culture, cyber security and campus legal issues.
  • Track 4 has a variety of management topics such as metrics and data visualization, leadership and legal issues, with a focus on strategic planning. Topics in this two-day, workshop-type focus on strategic planning include SWOT, strategy mapping, process improvement, action planning and leading change through planning. In Track 4, participants are highly engaged in practicing the science and skills of planning.

BMI is a proven WACUBO professional development experience. Don’t be surprised if someone encourages you to attend BMI, since 99% of attendees indicated they would recommend BMI to a colleague. That’s right—276 participants across the four tracks of BMI think their colleagues should experience the Business Management Institute.

Intense classroom days give way to open evenings. With the BMI Virtual Experience the evenings will be yours to have a picnic or fiesta in your own environment with the people in circle of family and friends. So just in case you were thinking it was all learning and no recovery time for the brain, think again!

We look forward to seeing you at the 2020 Business Management Institute, so don’t delay registering. BMI is always a SOLD-OUT event!


Program Description

Welcome & Keynote

All Tracks August 3
9:00 AM - 10:15 AM
Faculty Members
Welcome & Overview  Pamela Hemann, CAE, Institute Director, WACUBO;
Keynote – Generational Diversity & the Impact of COVID-19 Environment, Caitlin Crommett, Author & Researcher

Course Description 

In a time when the world seems so divided, it's more critical than ever to keep your multi-generational teams connected & working effectively. Join nationally-recognized generational expert, Caitlin Crommett, on an exciting journey into each of the 5 generations in the (virtual) workplace right now, and how you can leverage your leadership to help everyone work together, better. You’ll leave the session understanding more about the people you work with each and every day, and discover actionable ways to engage them daily- even in the current COVID climate. We’ll explore what’s to come for the multigenerational workplace once the world emerges from the pandemic, and how you can prepare now to get ahead- and stay there.
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Discover Your Strengths Track 1  August 3
10:30 AM - 12:15 PM
 2.0 CPE  Field of Study: Personal Development

Faculty Members

Katy Rees, Associate Vice President, Administration, California State University, San Marcus
Jennifer Williams, Associate Vice President, Campus Climate & Chief of Staff, California State University, San Marcus

Course Description

Strengths hold the power to unlock potential and facilitate personal and professional growth. Through recognizing and understanding how unique talents are power and edge, individuals can leverage these talents as strengths to consistently and productively build strength in themselves and others. By discovering individual strengths, individuals and teams discover productive ways to recognize and celebrate their talents and the talents of others, which in turn strengthens individual and team performance, as well as ultimately promotes organizational success. Join us to discover your strengths.

Learning Objectives

  • Define talents versus strengths.
  • Distinguish that themes are neutral and not labels.
  • Recognize that all strengths have power and opportunity.
  • Describe individual talents and productively apply them to build strengths in ourselves and others.
  • Utilize the concept of “Name It, Claim It, Aim It”.
  • Uncover unique ways to recognize and celebrate strengths.
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From One Night Stand to Meaningful Work Relationships–Even in the Virtual World Track 2 August 3
10:30 AM - 12:15 PM
 2.0 CPE Field of Study: Personal Development 

Faculty Members

Thomas McDonald, MPA, SHRM-SCP, Chief of Staff, Business Affairs, University of Arizona
Helena Rodrigues, Ph.D., SHRM-SCP, Associate Vice President, Human Resources, University of Arizona

Course Description

What do one-night stands have in common with traditional workplace interactions? Someone is often better than no one, but most of us would prefer a meaningful relationship to a one-and-done encounter. Join leaders from the University of Arizona to hear about strategies for building trust and mutual interdependencies that lead to powerful and sustained relationships with clients and organizational leaders.

Learning Objectives

  • Form strategies and maintain trust-based campus partnerships
  • Employ tips and tools for building and re-building trust
  • Identify potential partners
  • Foster a strong culture of collaboration where it is safe to share ideas and express opinions
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Introduction to Case Studies & The Art of Inquiry Track 3 August 3
10:30 AM - 12:15 PM
2.0 CPE  Field of Study: Business Management & Organization

Faculty Members

Renate Wigfall, MPA, CPA, Special Projects, California State University, Northridge (ret)
Diane Fennig, Ph.D., Senior Consultant, The Human Capital Group

Course Description

The Track 3 curriculum provides a stimulating and challenging environment in which students work closely with colleagues and BMI faculty. The case study method is introduced in this course and applied extensively with cases provided by the faculty and participating students which are representative of a wide range of typical problems, challenges and environmental conditions faced by college/university managers and administrators. Cases presented have been written specifically for the Institute and its participants.  In applying the case study method, the Institute promotes the development of analytical skills and provides a new skill set as well as practical take-a-ways to the participants to be used in the workplace.  

Learning Objectives

  • Analyze critically and reflect before you react
  • Communicate a challenge/problem effectively
  • Work cooperatively in teams
  • Solve problems in a creative manner while in a risk-free and confidential environment
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Next Level Competencies & Career Action Planning Track 4 August 3
10:30 AM - 12:15 PM
2.0 CPE  Field of Study coming soon!

Faculty Members

Sue Anderson, MS, SPHR, Director, Staff Education & Development, University of California, San Diego (ret)
Carina Celesia Moore, MA, SPHR, CPLP, Adjunct Professor, Organizational Learning & Effectiveness Program, University of the Pacific and formerly Director, Talent Management & Development, University of California, Davis (ret)

Course Description

Are you ready to take your career to the next level?  Do you know what competencies you will need for success?  Have you charted an intentional learning path to build the skills you will need to be competitive?  As you embark on Track 4 at BMI, you will have an opportunity to identify essential competencies and characteristics of effective higher education Chief Business Officers (CBO’s) as well as integrate your professional development goals and BMI learning experiences.  You will leave with career development ideas that can guide your professional development to support immediate and long-term career growth.

Learning Objectives

  • Identify essential competencies and characteristics of effective CBO’s/leaders.
  • Gain insights into your potential strengths and development opportunities through the completion of a self-assessment.
  • Identify the five elements of a professional development plan.
  • Apply leadership and CBO competencies to your Career Action Plan that commits to immediate and long-term growth.
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Navigating Organization Politics Track 1 August 3
3:15 PM - 5:00 PM
 2.0 CPE Field of Study: Personal Developmen

Faculty Member

Allison M. Vaillancourt, Ph.D., SPHR, Vice President of Organizational Effectiveness, Segal and formerly Vice President of Business Affairs & Human Resources, University of Arizona (ret)

Course Description

Who has the real power in an organization? Hint: It’s not necessary the top boxes on an organizational chart. In this session, we’ll search for clues about who has influence, who has authority, and who has true power.  We will also discuss strategies for navigating the political behavior that occurs in most every organization.  

Learning Objective

  • Assess the sources of power inside organizations
  • Analyze the factors that influence the ability to get things done
  • Identify political behaviors inside of organizations
  • Apply political navigation skills to common workplace issues
  • Differentiate between influence and authority
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Navigating the Audit Trail Track 2 August 3
3:15 PM - 5:00 PM
 2.0 CPE Field of Study: Auditing

Faculty Member

Howard Lutwak, CIA, CFE, Internal Audit Director, California State University, Northridge

Course Description

In this course you will gain an understanding of the different types of audits that are typically done at our campuses. You will learn how to prepare for and survive audits of your college, department, or unit.

There are risks in all aspects of the campus environment. Internal controls are the business practices, policies and procedures that help to minimize risk. This session will provide you with an understanding of risk and internal controls and how they impact our work on campus.

By attending this course, you will be able to identify business risks within your department, learn about the importance of internal controls in all of our campus jobs, be prepared for potential audits of your department, and learn the red flags of fraud.

Learning Objectives

  • Differentiate between the types of audits that may occur on your campus
  • Identify risks in the university environment
  • Discuss the purpose and importance of internal controls
  • Recognize the red flags of fraud
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Leadership & Followership Track 3 August 3
3:15 PM - 5:00 PM
 2.0 CPE Field of Study:  Business Management & Organization

Faculty Member

Diane Fennig, Ph.D., Senior Consultant, The Human Capital Group

Course Description

This unique Track 3 experience will allow you to act as a Consultant with your colleagues. Join Diane and your new colleagues for an interactive session to sharpen your listening and inquiry skill using the case study methodology. A leadership and followership framework will set a foundation after we work together on the sample cases.

Learning Objectives

  • Hone consulting skills with some designed case studies to prepare participants for the week-long efforts
  • Define leadership styles and determine best practices for each of these preferences
  • Describe your individual signature styles
  • Unpack the art of leadership and followership and discuss aptitudes, skills and strategies for engagement
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Essential Leadership Skills in Challenging Times Track 4 August 3
3:15 PM - 5:00 PM
 2.0 CPE Field of Study coming soon! 

Faculty Member

Jairy C. Hunter, Jr., Ph.D., President Emeritus & Professor of Business, Charleston Southern University

Course Description

Change and challenge are the watch words in higher education. This presentation will explore challenges and opportunities higher education professionals are facing during turbulent times. Leaders are being challenged on every front to expand services and educational offerings within a diminishing resource pool. Jack Welch, former chairman and CEO of General Electric, stated, “Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.” Essential leadership attributes for challenging times must include trust, a growth mindset, broad-based participation and effective communication.

Higher Education professionals must make informed decisions based on the mission, vision and goals of the organization.  Integrated strategic planning, budgeting and assessment are excellent assets to have in the administrator’s toolbox.

Learning Objectives

  • Think and plan strategically
  • Understand the importance of leadership and influence
  • Keep the 3 forces of character in balance
  • Lead from a growth vs. fixed mindset
  • Communicate change effectively
  • Develop and employ a “Personal/Professional Planning Matrix” to achieve your maximum potential
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What Will Be Your Career Story? Track 1 August 4
8:30 AM - 10:00 AM
 1.5 CPE  Field of Study: Personal Development

Faculty Member

Diane Fennig, Ph.D., Senior Consultant, The Human Capital Group

Course Description

Your campus has invested in you and BMI as your professional development.  In light of our new day, post COVID 19, how will you cultivate your next steps? This interactive session lead by Diane Fennig, former Career Management Director, College Administrator, and now Search Consultant, will give you some strategies and tactics of how to get your career on track or how to re-invent yourself for your next career appointment. 

Learning Objectives

  • Review and reflect on your career path and set important mile markers for success.
  • Consider alternatives in reinventing your career and career path.
  • Examine personal and career goals and verify that they remain aligned with aspirations and desired results.
  • Develop intentional networking strategies to build your profile as a colleague and thought leader.
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The Challenge of Leadership – Using a Situational Approach Track 2 August 4
8:30 AM - 10:00 AM
 1.5 CPE Field of Study:  Personnel & Human Resources

Faculty Member

Debra L. Hammond, Executive Director, University Student Union, California State University, Northridge

Course Description

Becoming an effective leader is a challenging proposition for many of us as we seek to enhance our own skillsets while motivating our employees to perform at high levels. Using principles derived from Situational Leadership (directing, selling, coaching, and delegating) as well as the Leadership Challenge (modeling, inspiring, challenging, enabling, and encouraging), leaders and potential leaders will gain an understanding on how to identify and evaluate their employees’ abilities and willingness in relation to the task at hand. This knowledge will provide the foundation for adjusting their leadership style – situationally – to increase employee productivity. These principles also will provide a framework for developing an overall work environment that combines the art and science of leadership that encourages engagement, accountability, and high performance for all team members. 

Learning Objectives

  • Identify the 4 quadrants of situational leadership
  • Evaluate the development level (competence and commitment) of employees in order to determine an appropriate supervisory style
  • Discuss factors that are important in effective decision-making and how they can be applied situationally
  • Recognize how applying 5 leadership practices (modeling, inspiring, challenging, enabling, and encouraging) positively impacts the performance of employees
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Case Study Small Groups Tracking 3 August 4
8:30 AM - 10:00 AM
 1.5 CPE Field of Study: Business Management & Organization

Facilitators

Group 1:  Renate Wigfall, MPA, CPA, Special Projects, California State University, Northridge (ret)

Group 2: Jeffrey West, MBA, CPA, Vice President for Finance & Administration, CFO

Course Description

Participants will meet in their assigned small group in breakout rooms with their group facilitator for discussions on their case studies.

Learning Objectives

  • Demonstrate knowledge and perspective from colleagues’ case studies and conversations of the group
  • Discover new methods of listening and sharing counsel and advice
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The Science & Strategy of Moving Your Ideas Forward Track 4 August 4
8:30 AM - 10:00 AM
 1.5 CPE Field of Study coming soon! 

Faculty Member

Allison Vaillancourt, Ph.D., Vice President, Organizational Effectiveness, Segal and formerly Vice President, Business Affairs & Human Resources, University of Arizona (ret)

Course Description

You’ve got a brilliant proposal, but it’s not brilliant if no one wants to hear about it. This highly interactive session will cover proven strategies for building allies and securing support for your most important ideas and initiatives. As we practice putting these techniques into practice, participants will be invited to share a current challenge and hear suggestions from others in attendance.

Learning Objectives

  • Assess the factors most likely to influence an audience’s receptivity to a new idea.
  • Apply techniques designed to make your audience feel safe
  • Build consensus by identifying mutual interests
  • Use language to “own” the conversation
  • Describe the power of third-party validation
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Higher Education Financial Environment Track 1 August 4
10:15 AM - 11:45 AM
 1.5 CPE  Field of Study: Finance

Faculty Member

Jerry Farley, Ph.D., President, Washburn University

Course Description

Institutions, like individuals and for-profit entities, must manage their resources to achieve strategic priorities and deliver its mission.  This session is an introduction to the higher education business model and discusses how some institutions are responding to market challenges. The role of the operating budget, financial aid leveraging, capital planning, and the endowment are also presented. 

Learning Objectives

  • Describe the basic higher education business model
  • Identify major revenue and expense components for higher education institutions
  • Recognize current market constraints
  • Relate the business of higher education to the mission of the institution
  • Examine the new financial operations reality
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Entrepreneurship and Innovation: Disruption, Data, Economy and Planning Forward to 2021 Track 2 August 4
10:15 AM - 11:45 AM
 1.5 CPE Field of Study: Economics

Faculty Member

A. Cathleen Greiner, Ph.D., Regional Director, Business & Entrepreneurship, Orange County, California Community Colleges

Course Description

The economy is well into a transformation that requires new applications of skills, adaptation to emerging ways of doing business, and understanding the challenges posed to our educational segments. Learn details about the impacts of disruption, use of data (e.g., furlough and layoff reports/projections), a basic overview of the macro economy, and what skills are needed to plan forward. The larger connect of Entrepreneurship and Innovation, proposed by Peter Drucker, is the framework for understanding and conversation. Put your thinking caps on and join this valuable workshop.

Learning Objectives

  • Identify major trends in the economy impacting colleges and the new normal
  • Discuss trends, and need for critical and rapid changes in facilities, financial priorities, and curricular efforts with college leaders
  • Describe data analytics, metrics, and methods to develop a compelling understanding that the educational system must be responsive and has the capacity to be the transformative driver in preparing/upskilling the workforce in California and beyond
  • Review entrepreneurship and innovation as a contextual framework for the 2020’s
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Snakes, Slackers & Backstabbers: Strategies for Dealing with Especially Frustrating People Track 3 August 4
10:15 AM - 11:45 AM
 1.5 CPE Field of Study:  Personal Development

Faculty Member

Allison Vaillancourt, Ph.D., Vice President, Organizational Effectiveness, Segal and formerly Vice President for Business Affairs & Human Resources, University of Arizona (ret)

Course Description

Tired of dealing with people who withhold information, fail to deliver at the last minute, blame you for their own mistakes, take credit for your smart ideas, hijack meeting agendas, or spread untrue information as a strategy for creating dissent and drama? It is possible to manage these people and this session will show you how. 

Learning Objectives

  • Describe the kinds of people who challenge you most in professional settings
  • Identify the characteristics of individuals most likely to harm team performance
  • Apply accountability tools as a strategy for minimizing deviant organizational behavior
  • Craft organizational agreements designed to encourage ethical behavior
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Dashboards, Key Metrics, and Data Visualization to Inform Our New Environment Track 4 August 4
10:15 AM - 11:45 AM
   

Faculty Member

Lauralea Edwards, Assistant Vice President, Strategy and Analysis, Salt Lake Community College

Course Description

This course covers how to explore data for insights and actionable metrics; turn metrics into solutions using data visualization, especially in determining next steps and direction in our new environment.  It will cover principles of visualizing data and concepts for creating dashboards that help drive decisions and action.

Learning Objectives

  • Explore data using data visualization techniques
  • Identify principles for selecting key metrics
  • Apply data findings for direction and strategy
  • Design dashboards to track key metrics
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Elective #1
Managing Transitions
Track 1 August 4
3:00 PM - 4:45 PM
 2.0 CPE Field of Study: Personal Development

Faculty Member

Sue Anderson MS, SPHR, Director, Staff Education & Development, University of California, San Diego (ret)

Course Description

Change in the workplace is a constant and the ability to be changeable is a desirable skill, yet too often individuals lack the strategies to be successful during times of transition.  Based on the work of William Bridges, this interactive workshop will provide participants with tools and techniques that increase the ability to manage transitions with less disruption and more confidence in both life and work.  Elements of resilience will also be discussed.    

Learning Objectives

  • Differentiate between change and transition.
  • Identify the three states of transition.
  • Identify three strategies to minimize the disruption of a transition.
  • Create an action plan to successfully move through the stages of transition based on a change you are currently experiencing.
  • Identify behaviors that demonstrate resilience.
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Elective #2
Public Private Partnerships
Track 1 August 4
3:00 PM - 4:45 PM
   

Faculty Member

Missy Jarnagin, Housing, Dining & Auxiliary Enterprises, Chief Financial Officer, University of California, Santa Barbara

Course Description 

With limited debt capacity and reduction in state funding across the nation, campuses are needing to become more and more creative with the capital growth needs on their campuses.  This course will explain what a Public Private Partnership (P3) is, the different types of P3 projects that have been utilized.  Additionally, an example of a P3 from CSU Channel Islands will be examined, the successes and the challenges that came from the P3.  

Learning Objectives 
  • Understand Public Private Partnerships
  • Understand why so many are looking at P3 projects instead of self-financing
  • Identify Potential challenges of these partnerships
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Elective #3
FRISK: Fundamentals for Evaluators in Addressing Below-Standard Employee Performance
Track 1 August 4
3:00 PM - 4:45 PM
   
Faculty Member to be announced!

Course Description

Skilled evaluators should know WHAT to say and HOW to convey the feedback message to employees who are experiencing performance problems. This session will focus on the five communication elements of FRISK® and the importance of each feedback element in addressing below-standard employee performance.

Learning Objectives 
  • Effect positive change through clear, accurate and constructive communication support, refine and correct job performance and growth, prior to discipline.
  • Simplify feedback by establishing a common institutional language.
  • Promote employee accountability while recognizing individual characteristics and dignity through values-based communication techniques.
  • Ensure legally sufficient documentation to support necessary discipline and defend against discrimination complaints, grievances and unfair labor practice charges.
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Leveraging Your Strengths Track 2 August 4
3:00 PM - 4:45 PM
 2.0 CPE Field of Study: Personal Development

Faculty Member

Katy Rees, Associate Vice President, Administration, California State University, San Marcus; Jennifer Williams, Co- Founder, The Culture People

Course Description

Strengths hold the power to unlock one’s potential and facilitate personal and professional growth. Through recognizing and understanding how unique talents create power and edge, individuals can leverage these talents as strengths to consistently and productively build strength in themselves and others. By building upon the first-year curriculum of discovering individual strengths, participants will learn about balconies and basements, further explore the four domains of strengths, and continue enhancing their ability to recognize, leverage, and celebrate their talents and the talents of others. Join us to learn how to leverage your talents as strengths.

Learning Objectives

  • Review of terminology and concepts from Track 1
  • Utilize individual talents and productively apply them to build strengths in ourselves and others
  • Apply themes to showcase your best self
  • Identify the domains of strengths and how to leverage those domains
  • Describe unique ways to use strengths to positively contribute to your team(s)
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Current Hot Topics in Risk Management Track 3 August 4
3:00 PM - 4:45 PM
 2.0 CPE Field of Study:  Management Services

Faculty Member

Steven Holland, CRM, ARM, DRM, Chief Risk Officer, University of Arizona

Course Description

Risk Management in higher education is always evolving as new risks come on to the horizon and start to impact our organizations. As new risks are identified, and known risks are better understood, best practices for managing those risks are continuously fine‐tuned by experience. This session will dive into some detail about some of the more challenging risk issues impacting colleges and universities today. Examples might include international travel, protecting minors, campus speech, and cyber security.  Attendees will also be encouraged to bring forward risk topics from their own experiences at their institution through an open forum for collective discussion.

Learning Objectives

  • Discuss some of the more complex risk issues in higher education, and the strategies for managing those risks
  • Analyze the unique risk factors associated with international travel by faculty and students
  • Describe the issues which impact cyber security risk exposures, and the strategies employed to secure systems, manage breaches, and finance loss events
  • Review the risk exposure associated with programs serving minors, and best practices for risk mitigation and youth protection
  • Examine the potential impact of controversial campus speech issues, and current thinking to manage this difficult topic
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Financial Considerations of Business Continuity Planning Track 4 August 4
3:00 PM - 4:45 PM
2.0 CPE  Field of Study:  Business Management & Organization

Faculty Member

Colleen Rozillis, Moss Adams Content Expert

Course Description

Financial considerations are key to business continuity as well as disaster planning and emergency preparedness.

During this session, we’ll cover the financial considerations in emergency planning, such as human capital, facilities, property, operations, procedures, and management. We’ll provide strategies to help you incorporate these elements into your financial plan and familiarize you with resources that can help you better manage your institution.

Learning Objectives

 

  • Describe federal financial preparedness guidance
  • Identify the elements of a business continuity program
  • Assess their institution’s financial preparedness for an emergency and the potential impact of an emergency on the organization

 

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Identifying, Preventing & Responding to Fraud Track 1 August 5
8:30 AM - 10:00 AM
 1.5 CPE Field of Study Managaement Services

Faculty Member

Howard Lutwak, CIA, CFE, Internal Audit Director, California State University, Northridge

Course Description

Fraud occurs even in the college and university environment. In this course you will gain an understanding of the types of fraud that occur at colleges and universities. Many of our campuses have been victims of fraud from internal and external perpetrators. While the Internet and computers have made some aspects of our work easier, they have also opened up new methods, such as phishing, for fraudsters to exploit. You will be presented with several case studies of actual frauds and will learn what led to the fraud and how it could have been prevented.

Learning Objectives

  • Identify various types of fraud
  • Describe common fraud schemes in the university environment
  • Spot behavior patterns that might indicate pressure to commit fraud
  • Prevent fraud
  • Take appropriate action if fraud is suspected
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The Whole Brain Model: Working Styles, Change & Conflict – Part 1 Track 2 August 5
8:30 AM - 10:00 AM
1.5 CPE  Field of Study:  Personal Development

Faculty Member

John T. Berberet, MS, SPHR, Employee Assistance Program Manager, Santa Barbara Cottage Hospital

Course Description

The Herrmann Whole Brain model presents a conceptual framework which can help you learn more about your preferred modes of thinking, learning and working. In this workshop you will participate in exercises which assess your Whole Brain style. Through the process, you will gain a deeper understanding of yourself and ultimately others. The model offers practical descriptions of the diversity of cognitive styles that managers and team leaders can use to understand human differences. Special attention will be given to understanding how each thinking style approaches and deals with change and conflict, all while having a lot of fun and insightful experiences.

Learning Objectives

  • Identify ten factors of organizational change that lead to conflict
  • Identify three recent changes in your institution that led to conflict
  • Describe the characteristics of the four quadrants of the Whole Brain Model
  • Define your two primary work style preferences based on the Whole Brain model
  • List 3 strengths and 3 weaknesses of your work style preferences
  • Write a four-point plan to reduce organizational conflict related to change using the Whole Brain Model
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Case Study Small Groups Track 3 August 5
8:30 AM - 10:00 AM
 1.5 CPE Field of Study:  Business Management & Organization

Facilitators

Group 1:  Renate Wigfall, MPA, CPA, Special Projects, California State University, Northridge (ret)

Group 2: Jeffrey West, MBA, CPA, Vice President for Finance & Administration, CFO

Course Description

Participants will meet in their assigned small group in breakout rooms with their group facilitator for discussions on their case studies.

Learning Objectives

  • Demonstrate knowledge and perspective from colleagues’ case studies and conversations of the group
  • Discover new methods of listening and sharing counsel and advice
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Strategy in Times of Crisis: Overview Track 4 August 5
8:30 AM - 10:00 AM
 1.5 CPE Field of Study: Business Management & Organization

Faculty Members

Ruth A. Johnston Ph.D., Vice Chancellor & Strategic Chief Financial Officer and Chief COVID-19 Officer, New Mexico State University
Paul Friga, Ph.D., Clinical Associate Profession of Strategy & Entrepreneurship, University of North Carolina, Chapel Hill and Co-Founder of ABC Insights

Course Descriptions

Strategy is one of the most critical elements of any organization.  The goal of strategic planning is create a strategy that successfully links resource allocations to support the intended strategic direction of the organization and achieve stated objectives.  The opening session for this intensive study of Strategy in Times of Crisis will cover the key components of strategic planning and best practices for how to do it well. 

Learning Objectives

  • Identify the content and process of good strategic planning
  • Describe best practice examples of strategy and tips for success
  • Share first-hand experiences of strategy in your organization
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 The Art of Informational Interviewing Track 1  August 5
10:15 AM - 12:00 PM 
2.0 CPE  Field of Study:  Personnel & Human Resources

Faculty Member

Carina Celesia Moore, SPHR, MA, SPHR, Director, Talent Management & Development, University of California, Davis (ret)

Course Description

One of the most effective, yet untapped professional development tools available, is “informational interviewing.” No matter where you are in your career, having a focused conversation with a professional who works in a position, career field, or organization that interests you, can help you gain a greater perspective on your own professional pursuits. If you want to re-energize your career goals whether in-person or virtually, join this interactive session and you will leave with tips and tools ready to explore the art of informational interviewing.

Learning Objectives 

  • Explore the benefits of informational interviewing
  • Identify people to interview in the near future
  • Review the key components to successfully prepare for, conduct, and follow-up on informational interviews
  • Practice mock informational interviews in the role of the information seeker and the role of the interviewer
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The Whole Brain Model: Working Styles, Change & Conflict – Part 2 Track 2 August 5
10:15 AM - 12:00 PM
 2.0 CPE  Field of Study: Personal Development

Faculty Member

John T. Berberet, MS, SPHR, Employee Assistance Program Manager, Santa Barbara Cottage Hospital

Course Description

The Herrmann Whole Brain model presents a conceptual framework which can help you learn more about your preferred modes of thinking, learning and working. In this workshop you will participate in exercises which assess your Whole Brain style. Through the process, you will gain a deeper understanding of yourself and ultimately others. The model offers practical descriptions of the diversity of cognitive styles that managers and team leaders can use to understand human differences. Special attention will be given to understanding how each thinking style approaches and deals with change and conflict, all while having a lot of fun and insightful experiences.

Learning Objectives

  • Identify ten factors of organizational change that lead to conflict
  • Identify three recent changes in your institution that led to conflict
  • Describe the characteristics of the four quadrants of the Whole Brain Model
  • Define your two primary work style preferences based on the Whole Brain model
  • List 3 strengths and 3 weaknesses of your work style preferences
  • Write a four-point plan to reduce organizational conflict related to change using the Whole Brain Model
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Case Study Small Groups Track 3 August 5
10:15 AM - 12:00 PM
 2.0 CPE  Field of Study: Business Management & Organization

Facilitators

Group 1:  Renate Wigfall, MPA, CPA, Special Projects, California State University, Northridge (ret)

Group 2: Jeffrey West, MBA, CPA, Vice President for Finance & Administration, CFO

Course Description

Participants will meet in their assigned small group in breakout rooms with their group facilitator for discussions on their case studies.

Learning Objectives

  • Demonstrate knowledge and perspective from colleagues’ case studies and conversations of the group
  • Discover new methods of listening and sharing counsel and advice
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Strategy in Times of Crisis: Scenario Planning & Creation Track 4 August 5
10:15 AM - 12:00 PM
 2.0 CPE Field of Study Business Management & Organization

Faculty Members

Ruth A. Johnston Ph.D., Vice Chancellor & Strategic Chief Financial Officer and Chief COVID-19 Officer, New Mexico State University
Paul Friga, Ph.D., Clinical Associate Profession of Strategy & Entrepreneurship, University of North Carolina, Chapel Hill and Co-Founder of ABC Insights

Course Description

Scenario Planning is one of the most important tools in strategy.  It allows for formal articulation of an understanding of base line assumptions for the future but also different potential paths based upon a dynamic environment.  The key is to develop strategic initiatives under the different scenarios so that appropriate shifts in actions can take place quickly when needed.

Learning Objectives

  • Discuss the purpose and steps of Scenario Planning
  • Interpret examples of Scenario Planning in private industry as well as higher education
  • Share personal and institutional planning experiences, especially given COVID-19
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Operationalize the Budget  Track 1   August 5
3:00 PM - 4:45 PM
2.0 CPE   Field of Study: Finance

Faculty Member

Jerry Farley, Ph.D., President, Washburn University

Course Description 

This course is oriented toward those who have little or no budget experience.  Why do we spend so much time preparing, tracking and evaluating operating budgets?  What do we budget and why?  What do we need for a budget, who are the participants, and what is the process? We will have intense discussions regarding “operationalizing” the budget; from salary programs to reallocations/reductions, in the new financial reality and changing business model.   

Learning Objectives 

  • Demonstrate how to prepare a budget.
  • Identify the participants and process used to operationalize a budget.
  • Recognize the many things to identify and address as the budget is operationalized.
  • Recite alternative ways to comprehensively address salaries and budget reductions.
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Clear Expectations & Honest Conversations Track 2 August 5
3:30 PM - 5:00 PM
 2.0 CPE  Field of Study: Personnel & Human Resources

Faculty Member

Allison Vaillancourt, Ph.D., Vice President, Organizational Effectiveness, Segal and formerly Vice President for Business Affairs & Human Resources, University of Arizona (ret)

Course Description

The most successful managers create a culture of openness and accountability, set clear expectations, and have the courage to have hard conversations. During this session, we will work through the performance issues that challenge managers most and discuss the power of candor to create high-performance work groups.

Learning Objectives

  • Establish professional expectations for your work team
  • Identify the performance issues that challenge managers most
  • Apply a 4-step process for delivering difficult feedback
  • Differentiate between appreciation, coaching, and evaluation
  • Conduct meaningful performance conversations
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Introduction to Design Thinking Track 3 August 5
3:30 PM - 5:00 PM
 2.0 CPE  Field of Study: Business Management & Organization

Faculty Member

Carina Celesia Moore, MA, SPHR, CPLP, Adjunct Professor, Organizational Learning & Effectiveness Program, University of the Pacific and formerly Director, Talent Management & Development, University of California, Davis (ret)

Course Description

What is Design Thinking?! What does “empathy” have to do with the business of higher education? In this session, you will explore fundamental concepts in the Design Thinking process: What Is? What If? What Wows? and What Works?! Through experiential exercises, you will discover how Design Thinking tools can enlighten problem solving, ultimately keeping customers front and center. You will discuss how human-centered designs can engage your higher education customers. In a short period of time, you will experience a burst of creativity to apply at your workplace.

Learning Objectives

  • Explore Design Thinking fundamental concepts
  • Brainstorm examples of “human-centered designs”
  • Participate in discussions/exercises that highlight Design Thinking tools (e.g., empathy interviews, brainstorming, rapid prototyping)
  • Apply Design Thinking to engage a variety of higher education customers
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Strategy in Times of Crisis: Scenario Planning Reports & Feedback Track 4 August 5
3:00 PM - 4:45 pm
2.0 CPE  Field of Study: Business Management & Organization

Faculty Members 

Ruth A. Johnston Ph.D., Vice Chancellor & Strategic Chief Financial Officer and Chief COVID-19 Officer, New Mexico State University
Paul Friga, Ph.D., Clinical Associate Profession of Strategy & Entrepreneurship, University of North Carolina, Chapel Hill and Co-Founder of ABC Insights

Course Description 

Scenario Planning is one of the most important tools in strategy.  It allows for formal articulation of an understanding of base line assumptions for the future but also different potential paths based upon a dynamic environment.  The key is to develop strategic initiatives under the different scenarios so that appropriate shifts in actions can take place quickly when needed.

Learning Objectives 

  • Discuss the purpose and steps of Scenario Planning
  • Interpret examples of Scenario Planning in private industry as well as higher education
  • Share personal and institutional planning experiences, especially given COVID-19
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Elective #1
Project Management in Higher Ed: Becoming an Indispensable Asset to Your Institution While Burnishing Your Resume
Track 1 August 6
8:30 AM - 10:00 AM  
 1.5 CPE  Field of Study: Business Management & Organization

Faculty Member

Jeffrey West, MBA, CPA, Vice President Finance & Administration, CFO, Salt Lake Community College

Course Description 

During your career, whether in higher education or not, you likely will have an opportunity to work on a project.  Working on a project is different than working solely in a functional area, such as Human Resources, Finance, Budgeting, Research Administration or Procurement.  By their nature, some jobs are somewhat project-oriented already, such as Facilities Management or Information Technology.  But normally our work assignments are not typically project focused.  Occasionally you will be recruited (or volunteer) to do something that is a special or one-time initiative.  This opportunity comes with different expectations and work styles.  Project participation can be a real growth experience, making you more valuable in your present job and beyond.  If being on a project team is something that resonates with you, becoming a project manager may be in your future!  This course will provide a window into project management – its various facets, challenges, and rewards. It will prepare you well to participate in and even lead a project – should the opportunity arise.   

Learning Objectives 

  • Review the origins and development of project management
  • Identify the competencies necessary for good project management
  • Describe why some projects are successful and why some projects fail
  • Discuss the various project tools and techniques available
  • Explain the interdependency of project constraints
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Elective #2 
The (QBQ) Question Behind the Question –Accountability for Success
Track 1  August 6
8:30 AM - 10:00 AM 
1.5 CPE   Field of Study: Personal Development

Faculty Member

Debra Hammond, Executive Director, University Student Union, California State University, Northridge

Course Description 

Enhancing your own level of accountability will assist leaders at all levels to resolve problems and increase overall personal and organizational effectiveness. This session will help participants explore various levels of accountability using the components of the QBQ – The Question Behind the Questions based on the work of John G. Miller. Participants will use a case study methodology to recognize when they could be operating in a “victim loop” in order to move to accountability. Finally, participants will learn how to formulate questions that will assist in developing appropriate solutions to organizational problems. 

Learning Objectives 

  • Define various levels of accountability (personal, shared and organization)
  • Identify the components of the QBQ – Questions Behind the Question
  • Recognize components of the “victim loop” and learn how to operate in the “accountability loop”
  • Describe the types of questions to ask in order to resolve problems, increase accountability and enhance effectiveness
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 Elective #3
Capital Budgeting
Track 1 August 6
8:30 AM - 10:00 AM 
 1.5 CPE  Field of Study: Finance

Faculty Member

Missy Jarnagin, Housing, Dining & Auxiliary Enterprises, Chief Financial Officer, University of California, Santa Barbara

Course Description

Capital Budgeting in higher education often takes months, if not years to gather all the necessary information to complete most projects.  However, a complete and thoughtful budget process will lead to successful project execution.  Many campus constituents are involved in the capital budget process, including executive leadership, planners, budget, and project managers.  This session examines the models and processes used to provide campus constituents the information necessary to model a capital budget process at your campus.

Learning Objectives

  • Discuss Capital Budgeting and what it includes.
  • Idenitfy the fundamental concepts, methods and criteria to Capital Budgeting.
  • Describe the Facility Condition Assessments and the role they play in Capital Budgeting.
  • Relate the connection between the annual operating budget and capital budgets
  • Examine Debt Service Coverage Ratio
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Identifying & Analyzing Risk Exposures in Higher Ed Track 2 August 6
8:30 AM - 10:00 AM
 1.5 CPE  Field of Study: Management Services

Faculty Member

Steven Holland, CRM, ARM, DRM, Chief Risk Officer, University of Arizona

Course Description

Colleges and universities face a wide variety of risks – physical, financial, legal, regulatory, contractual and reputational risks can be found in every part of the organization. Often risk exposures are not known to exist until the worst possible time after a tragedy has occurred, the lawsuit is filed, or the media is knocking on your door. This session will describe and characterize common risks that must be managed in higher education. The session will utilize scenarios and real case histories to help participants identify and analyze risk exposures and develop effective risk mitigation strategies. Successful risk management programs recognize the value of a multidisciplinary approach. To this end, participants will be asked to bring their own experiences and skills together in this interactive session to achieve a sharper focus on the potential risks and solutions facing their own institutions.

Learning Objectives

  • Discuss common institutional risks in higher education
  • Employ strategies for identifying and analyzing risk exposures
  • Describe the components of an enterprise risk management (ERM) structure
  • Differentiate between types of risk – operational, strategic, financial, reputational
  • Describe insurance and contractual risk transfer strategies
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Adaptability & Community in the Age of COVID-19: Workforce, Resiliency & Innovation Track 3 August 6
8:30 AM - 10:00 AM
 1.5 CPE  Field of Study: Business Management & Organization

Faculty Member

A Cathleen Greiner, Ph.D., Regional Director, Business & Entrepreneurship, Orange County, California Community Colleges

Course Description

Join in a lively and informative conversation about adaptation and community as these skills are specifically applied to the workforce, long-term planning, and impulse of innovation in moving forward. The presentation includes details on economic data, the framework of the national and global economy, and real-world application of resiliency and responsiveness. 

Learning Objectives

  • Examine data and related analysis and implications
  • Describe information and knowledge about the larger (macro) and nuanced (micro) economy, including details impacting decisions made at the college and university level
  • Discuss changes and current plans reflecting grit, versatility, and changes (e.g., staffing, capital improvements, local structural changes)
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Strategy in Times of Crisis: ROI Framework – Budgeting with Tight Resources, Finding Growth in Tough Times Track 4 August 6
8:30 AM - 10:00 AM
1.5 CPE  Field of Study: Business Management & Organization

Faculty Members 

Ruth A. Johnston Ph.D., Vice Chancellor & Strategic Chief Financial Officer and Chief COVID-19 Officer, New Mexico State University
Paul Friga, Ph.D., Clinical Associate Profession of Strategy & Entrepreneurship, University of North Carolina, Chapel Hill and Co-Founder of ABC Insights

Course Description 

The key to successful execution of a nicely formulated strategy is resource allocation.  In this segment, we will walk through the importance of tying two types of important resources, people and money, to strategic priorities of the institution.  We will also cover the importance of budgeting and evaluating performance with clear metrics of success.

Learning Objectives 

  • Discuss the importance of resource allocation to strategy
  • Identify different tools of resource allocation in an organization – especially the creation of supporting initiatives and appropriate budgets
  • Examine fully vetted strategic plans that are aligned to priorities
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Difficult Decisions: Problem Solving in Challenging Times Track 1 August 6
10:15 AM - 12:00 PM
 2.0 CPE  Field of Study: Personal Development

Faculty Member

Jairy Hunter, Ph.D., President Emeritus, Charleston Christian University

Course Description

Every organization experiences two basic types of problems: people problems and institutional problems. Administrators and supervisors are faced with an ever-increasing abundance of adversity, miscommunication, change, low morale and diminishing resources. Professionals must be good problem solvers. Albert Einstein said, “You can never solve a problem on the level on which it was created.” The best problem solvers have patience, step back to see the big picture, and consider everyone’s opinion before determining the best strategy to implement. Problems and conflicts must be dealt with in a timely manner to prevent problems from escalating throughout the organization.This course will equip higher education professionals with the skills to identify, analyze and develop strategies for implementation to resolve problems and conflicts.

Learning Objectives

  • Strategically prioritize problems
  • Gather pertinent facts
  • Avoid the landmines
  • Obtain objective input
  • Employ the 5 steps of the problem-solving process
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Legal Topic Track 2 August 6
10:15 AM - 12:00 PM
 2.0 CPE Field of Study coming soon! 
Faculty Members coming soon!
Course Description coming soon!
Learning Objectives coming soon!
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Creating Coaching Conversations Track 3 August 6
10:15 AM - 12:00 PM
 2.0 CPE  Field of Study coming soon!

Faculty Member

Carina Celesia Moore, MA, SPHR, CPLP, Adjunct Professor, Organizational Learning & Effectiveness Program, University of the Pacific and formerly Director, Talent Management & Development, University of California, Davis (ret)

Course Description

Business officers in higher education must be not only effective leaders, but also great role models for their staff who manage teams and projects. A leader’s role in the most productive and innovative organizations is that of “coach”— someone who enables a culture where ongoing conversations about performance management and professional development are a common practice throughout the year. In this interactive session, you will explore how to get to the heart of meaningful matters in moments through the art of asking powerful, open-ended questions. You will gain useful tools and techniques to increase effectiveness in creating coaching conversations that employees want, and that inspire their best work.

Learning Objectives

  • Review International Coach Federation (ICF) Core Competencies
  • Compare and contrast coaching, advising, counseling, mentoring and training
  • Practice using “powerful questions” to create coaching conversations people want
  • Write responses to self-reflection questions that lead to your action plan for having creating coaching conversations at work
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Strategy in Times of Crisis: Organizational Change Management-Short & Long Term  Track 4 August 6
10:15 AM - 12:00 PM
 2.0 CPE Field of Study coming soon! 

Faculty Members 

Ruth A. Johnston Ph.D., Vice Chancellor & Strategic Chief Financial Officer and Chief COVID-19 Officer, New Mexico State University
Paul Friga, Ph.D., Clinical Associate Profession of Strategy & Entrepreneurship, University of North Carolina, Chapel Hill and Co-Founder of ABC Insights

Course Description 

Difficult times require learning new concepts, innovative strategies, implementation tools and problem-solving management strategies your leaders can use to help your institution thrive in the near and long term. Strategy in Times of Crisis will engage you in courses that will bring new knowledge to your institution in a challenging landscape of change.

Learning Objectives 

  • Understand how to approach the business of strategy in crisis
  • Learn to bring focus to uncertainty
  • Use methods of scenario planning
  • Discover new approaches to deal with tight resources
  • Gain insights on being a leader in change management
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Welcome & Keynote All Tracks August 6
3:00 PM - 4:15 PM

Faculty Members

Welcome Remarks – Ruth Johnston, Ph.D., Vice Chancellor & COVID-19 Officer, New Mexico State University and WACUBO 2020-2021 President
Keynote – Wellness & Connectivity in the Virtual World - Speaker to be announced

Course Description coming soon!
Learning Objectives coming soon!
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Designing Your Next... Track 1 August 7
8:30 AM-10:00 AM
 1.5 CPE  Field of Study: Personal Development

Faculty Member

Diane Fennig, Senior Consultant, The Human Capital Group

Course Description

This session will provide a deeper dive into the Top Strategies for Managing your Career. Participants will leave this continued interactive session with accountability partners and a personalized plan for success drilling into the initial strategies that will work best given their personal situation and their work styles.

Learning Objectives

  • Review and reflect on personal career path and set important personal mile markers for success.
  • Define and select Accountability Partners/Mentors.
  • Create a time-frame for action items related to career development.
  • Write a letter to self as a reminder of the BMI Lessons.
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Hot Topics for Higher Education Business Professionals Track 2 August 7
8:30 AM - 10:00 AM
 1.5 CPE Field of Study: Business Management & Organization

Faculty Member

Jairy Hunter, Jr., Ph.D., President Emeritus, Charleston Southern University

Course Description

Colleges and universities are facing many challenges and opportunities that must be addressed in the immediate future.  Higher Education’s business model is broken while the cost of attending college continues to outpace the cost of living.  Student debt is astronomically high and unacceptable. Changing demographics of students are negatively impacting many colleges and universities financially.

An evaluation of an organization’s readiness is essential for individuals to understand, accept and master change. The workplace continues to change as multi-generations with different perspectives and expertise enter the work force. Professionals must be prepared to appreciate and communicate as needed on varying generational levels. Analytics and technology enhance the work process but must be employed carefully.

Suffice it to say, higher education is a good investment and enhances life. The challenge for HE professionals is to remain on the cutting edge and enjoy the journey though you may face rough roads ahead.

Learning Objectives

  • Recognize current challenges facing higher education
  • Evaluate your institution’s readiness for challenging times
  • Identify needs and develop a plan for leveraging change
  • Gain invaluable insight into the culture of your organization
  • Appreciate and communicate the benefits of a higher education
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Hot Topics for Higher Education Business Professionals Track 3 August 7
8:30 AM - 10:00 AM
 1.5 CPE  Field of Study: Business Management & Organization

Faculty Member

Jairy Hunter, Jr., Ph.D., President Emeritus, Charleston Southern University

Course Description

Colleges and universities are facing many challenges and opportunities that must be addressed in the immediate future.  Higher Education’s business model is broken while the cost of attending college continues to outpace the cost of living.  Student debt is astronomically high and unacceptable. Changing demographics of students are negatively impacting many colleges and universities financially.

An evaluation of an organization’s readiness is essential for individuals to understand, accept and master change. The workplace continues to change as multi-generations with different perspectives and expertise enter the work force. Professionals must be prepared to appreciate and communicate as needed on varying generational levels. Analytics and technology enhance the work process but must be employed carefully.

Suffice it to say, higher education is a good investment and enhances life. The challenge for HE professionals is to remain on the cutting edge and enjoy the journey though you may face rough roads ahead.

Learning Objectives

  • Recognize current challenges facing higher education
  • Evaluate your institution’s readiness for challenging times
  • Identify needs and develop a plan for leveraging change
  • Gain invaluable insight into the culture of your organization
  • Appreciate and communicate the benefits of a higher education
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Strategy in Times of Crisis: Leadership in Change Management in Times of Uncertainty Track 4 August 7
8:30 AM - 10:00 AM
1.5 CPE  Field of Study: Business Management & Organization

Faculty Members 

Ruth A. Johnston Ph.D., Vice Chancellor & Strategic Chief Financial Officer and Chief COVID-19 Officer, New Mexico State University
Paul Friga, Ph.D., Clinical Associate Profession of Strategy & Entrepreneurship, University of North Carolina, Chapel Hill and Co-Founder of ABC Insights

Course Description 

This session will engage the participants in the topic of how to lead and manage change, especially the impact on people and on you as the leader.

Learning Objectives 

  • Examine the change cycle and what happens in it
  • Identify conditions and success factors of leading effective change
  • Demonstrate coaching skills during change
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The Beginners Guide to Insurance & Risk Management in Higher Education Track 1 August 7
10:15 AM - 11:45 AM
 1.5 CPE Field of Study:  Management Services

Faculty Member

Miguel Delgado, Assistant Director, Risk Management Services, The University of Arizona

Course Description

Insurance and Risk Management are an integral part of protecting our Colleges and Universities as they seek the achievement of strategic goals. Sooner or later, for every business officer, the dreaded topic of insurance will arise, with its confusing terminology and complex questions.  This session will provide attendees with a foundational understanding of the various risk exposures associated with higher education and how insurance provides protection and security against these exposures. Attendees will be encouraged to present real-world experiences, both personally and professionally, involving insurance and risk. 

Learning Objectives

  • Identify and understand the primary risk exposures in higher education.
  • Describe the basic lines of insurance coverage and how they apply to higher education risk exposures.
  • Recognize key insurance terms and potentially problematic language.
  • Provide essential guidance to colleagues on the core principles of insurance and sound risk management.
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Communication in the Virtual World: What Are You Saying? What Am I Hearing? Track 2 August 7
10:15 AM - 11:45 AM
 1.5 CPE Field of Study:  Personnel & Human Resources

Faculty Member

Ryan Hagemann, Vice President & General Counsel, Western Oregon University

Course Description

Working on a college campus requires fluency in the “foreign language” of faculty and administrators.  Frequently, campus disputes or disagreements are couched in terms of concepts unique to higher education, but often times, even faculty and administrators get it wrong.  This course will review some of the core tenets of higher education—such as “shared governance,” “academic freedom,” and “free speech”—often used by faculty and administrators to stake out ground in campus disputes and initiatives and outline how these concepts and terms can be misused and conveyed inaccurately by faculty and administrators for their own gain.  A basic exposure to these concepts will assist college and university employees relatively early in their careers to understand why faculty and administrators make these arguments and how an accurate understanding of them can help a business office-related employee navigate the “translation” effectively.  

Learning Objectives

  • Identify core concepts of higher education organization;
  • Deploy perspective on campus disputes and processes
  • Operate in business-related position on a campus with insight into operations and approaches from other units on campus, specifically faculty
  • Possess tools to contribute meaningfully to campus conversations
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Legal Topic Track 3 & 4 August 7
10:15 AM - 11:45 AM
 1.5 CPE Field of Study coming soon! 
Faculty Member coming soon!
Course Description coming soon!
Learning Objectives coming soon!
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Contact

General questions about BMI:

Yvette
[email protected]
(626) 449-4356

Pam
[email protected]
(626) 449-4356

Online registration questions or issues for BMI:

WACUBO Office
[email protected]
(206) 209-5267


CPE Credits - group live presented online due to COVID-19

The Western Association of College and University Business Officers (WACUBO) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.